Data exchange
Synchronisation of selected data about the patient, bed, room, ward, event or current system status.
HEALTHCARE COMMUNICATION SYSTEMS
Hospital systems integration
Hospital systems integration connects information, communication, location and safety technologies within one functional environment. It enables secure data exchange, automatic event transfer and more effective cooperation between healthcare staff, facility management and the IT department.
Connecting HIS, Nurse Call, Visocall IP, RTLS, BMS, DECT, SIP, fire alarm systems and other technologies reduces duplicate data entry, improves operational visibility and creates a foundation for the modern digital hospital.
CONNECTED HOSPITAL
What is hospital systems integration?
Hospital systems integration is the process of connecting separate information, communication and technology solutions through available communication interfaces. This allows individual systems to exchange selected data, notifications, alarms and operational events securely.
In practice, this may include connecting the Hospital Information System (HIS) with Nurse Call, automatically routing events to DECT or SIP phones, adding location data from RTLS or transferring technical notifications to the BMS.
The objective is not to create another isolated system, but to unify the flow of information so that the right data reaches the right people at the right time.
Process automation
Automatic transfer of notifications and events without unnecessary manual re-entry of information.
Unified overview
Relevant information displayed in the interface used by staff in their day-to-day work.
Open architecture
The ability to connect additional technologies according to available protocols and the requirements of the healthcare facility.
INTEGRATED TECHNOLOGIES
Which hospital systems can be connected?
The scope of integration is always designed according to the technical capabilities of the equipment, available interfaces and the operational requirements of the hospital or other healthcare facility.
Hospital Information System (HIS)
Transfer of selected data about the patient, bed, room, ward or admission status to other systems.
Nurse Call
Connection of call events, nursing stations, patient terminals and mobile staff communication.
RTLS location services
Adding the real-time location of patients, staff or medical equipment to events.
Building Management System (BMS)
Transfer of technical and operational notifications to central building supervision.
DECT and SIP telephony
Routing events, messages and calls to mobile or desk communication devices used by staff.
Safety and security systems
Integration of selected events from fire alarm systems, access control, CCTV, signalling and other safety and security technologies.
IMPLEMENTATION PROCESS
From systems analysis to secure data exchange
Successful integration begins with a thorough understanding of operations, available interfaces and required workflows. Every connection is therefore designed individually.
Requirements analysis
We define which systems are to be connected, what data will be transferred and who needs to use it.
Interface verification
We review supported protocols, APIs, communication gateways, network infrastructure and system documentation.
Architecture design
We design data flows, event logic, user permissions, logging methods and security measures.
Implementation and testing
We configure the integration links and verify functionality, data accuracy and responses under fault conditions.
Handover and support
We prepare documentation, train users and provide ongoing support, diagnostics and further integration development.
PRACTICAL SCENARIOS
How can integration simplify everyday hospital operations?
Integration scenarios are designed around the workflows of healthcare staff, the IT department and facility management.
Automatic patient data synchronisation
Selected data from the HIS can be displayed in the hospital communication system without repeated manual entry.
Routing events to the right person
Calls, technical notifications or alarms can be sent according to priority to a workstation, DECT handset or SIP device.
Linking an event with location
RTLS can add the current location of a patient, staff member or medical device to a notification.
Central technical notifications
Faults and operating states can be transferred to the BMS or another facility-management supervision system.
Escalation of unacknowledged events
If an event is not acknowledged within the defined time, it can be sent automatically to another staff member or team.
Logging and evaluation
Records of events, acknowledgements and response times support operational supervision and process optimisation.
KEY BENEFITS
A unified flow of information for safer and more efficient operations
Well-designed integration reduces manual tasks, improves information availability and helps individual departments work together faster and more accurately.
Less duplicate data entry
Data is entered in the source system and made available to other authorised technologies as required.
Faster staff response
Automatic event routing helps deliver information to the appropriate staff member without unnecessary delay.
Better operational visibility
Healthcare and technical staff gain a contextual overview of system status and events.
Lower risk of errors
Reducing manual data re-entry lowers the risk of inaccuracies and inconsistencies between systems.
Simpler expansion
The modular architecture allows new wards, devices and integration links to be connected gradually.
Support for the digital hospital
Connected technologies create a foundation for automation, analytics and the further development of digital services.
TECHNICAL ARCHITECTURE
Integration based on standardised and controlled interfaces
The choice of technical solution depends on supported interfaces, required availability, the scope of transferred data and the healthcare operator’s security policy.
APIs and integration interfaces
Data exchange through interfaces provided by the manufacturers or suppliers of individual systems.
Communication protocols
Use of available standard or manufacturer-defined protocols according to the specific technology.
HL7 and healthcare data
Supported systems can use standards designed for the exchange of selected clinical and administrative data.
TCP/IP and Ethernet
IP communication enables systems to be connected through the healthcare facility’s managed network infrastructure.
Access control
Access to data and functions is configured according to the roles, responsibilities and rules of the organisation.
Logging and diagnostics
Event logging and technical diagnostics support functional checks, maintenance and fault resolution.
SECURE OPERATION
Data protection and controlled access to integration services
Hospital integration processes operational data and, in some cases, personal data. Security measures are therefore designed according to project scope, the nature of transferred information and the operator’s policies.
Data minimisation
Only the data required for a specific operational or technical process is transferred between systems.
Network segmentation
Separating systems and communication zones helps limit unauthorised access and the spread of faults.
Authentication and permissions
User and system access is managed according to defined roles and responsibilities.
Secure communication
Where supported by the technologies used, secure communication channels and system authentication can be applied.
Event logging
Records of transfers, faults and interventions support operational control, diagnostics and evaluation.
Testing and documentation
Functional testing and up-to-date documentation are essential for reliable operation and safe implementation of changes.
COMPREHENSIVE SOLUTION
Integration connects the individual parts of the hospital communication ecosystem
Systems integration forms part of a broader solution for hospital communication, location services and digital infrastructure.
Nurse Call
Safe staff calling, voice communication, signalling and event logging on the ward.
Learn more about Nurse Call →Hospital systems integration
Connection of HIS, Nurse Call, RTLS, BMS, telephony and other technologies within a coordinated solution.
RTLS location services
Real-time location of patients, healthcare staff and equipment for safer and more efficient operations.
Learn more about RTLS →Visocall IP
A modular Schrack Seconet platform for hospital communication, Nurse Call and technology integration.
Learn more about Visocall IP →WHY SYMATEC
A partner for integration design, implementation and long-term support
Hospital systems integration requires technical expertise, an understanding of operational processes and cooperation with multiple suppliers. SYMATEC provides a coordinated approach from initial analysis through to ongoing support.
Analysis of the existing environment
We assess available systems, communication interfaces, network infrastructure and the requirements of individual departments.
Individual integration design
We design the architecture, data flows, event processing and communication between systems.
Supplier coordination
During implementation, we cooperate with the IT department, designers, facility management and suppliers of the connected technologies.
Testing and commissioning
We verify functional scenarios, data transfer, fault conditions, user permissions and system responses.
Documentation and training
We provide technical documentation and train users as well as staff responsible for operating the solution.
Support and further development
We provide diagnostics, maintenance, modifications to integration links and system expansion according to future needs.
FAQ
Frequently asked questions about hospital systems integration
Answers to common questions about connecting HIS, Nurse Call, RTLS, BMS, telephony and other hospital technologies.
Hospital systems integration means connecting separate technologies and information systems so that they can securely exchange data, events and commands. The aim is to simplify staff workflows, reduce duplicate data entry and improve operational visibility.
Depending on the technical capabilities of the project, integration may include the Hospital Information System (HIS), Nurse Call, RTLS, BMS, DECT and SIP telephony, fire alarm systems, access control, CCTV and other building technologies.
A HIS is a Hospital Information System. With a suitable integration interface, it can provide data about the patient, bed, room, ward or admission status. The scope of transferred data is defined according to project requirements, available interfaces and data protection rules.
The connection allows selected patient, bed and ward data to be synchronised and displayed in the hospital communication system. The specific integration method depends on the interfaces supported by both systems.
Yes. Depending on the configuration, events from the Nurse Call system can be routed to mobile terminals, DECT handsets, SIP telephony or other communication devices used by healthcare staff.
RTLS integration can add the location of a patient, healthcare worker or item of equipment to an event. This helps staff find people or devices more quickly and supports better operational organisation.
Integration with the Building Management System (BMS) allows selected operational and technical events to be transferred to central supervision. Staff can therefore gain a better overview of technology status and fault notifications.
Yes. Integration can be designed in stages according to the refurbishment schedule, existing infrastructure and hospital operating constraints. An initial analysis of the systems and available communication interfaces is essential.
The protection method depends on the technologies used and the operator’s security policy. The design may include access control, network segmentation, secure communication channels, event logging and separation of sensitive systems.
Yes. SYMATEC provides consultancy, requirements analysis, integration architecture design, project planning, implementation, configuration, testing, documentation, training and ongoing support.
INTEGRATION ANALYSIS AND DESIGN
We connect hospital systems within one functional solution
We assess existing technologies, available communication interfaces and healthcare workflows. We then design the connection of the HIS, Nurse Call, RTLS, BMS, DECT, SIP, fire alarm systems and other technologies.
We provide project planning, supplier coordination, configuration, testing, documentation, integration commissioning and ongoing technical support.